FAQ'S

Magic Dairy Milk comes from our own farm at Ballabhgarh. The farm is spread over 27 acres of land area.

Magic Dairy milk is:

  • UNADULTERATED and UNTOUCHED by hands
  • Derived from world famous HF breed of cows which are fed with farm fresh fodder and other nutritious diet components
  • The process is done using advanced machinery
  • Chemical-less fodder and feed for the cows
  • Zero preservatives and absolutely no use of any antibiotic, steroids nor any growth harmones

Milk quality is guaranteed by the stamp of approval from India's premier organization, FSSAI.

The milkman which visits you daily might be collecting the milk from a number of sources and might not be having any dairy of his own. This milk is kept uncovered and is unbottled, which makes it amenable to spoilage. It is not refrigerated as well which further deteriorates milk quality.

Certainly not. It is a mark of the fact that the cow milk is pure and derived naturally. The branded milk which is available in market has been standardised to deliver specific quality. To achieve this consistency, the milk passes through a number of processes which work adversely to impact the natural taste and nourishment of milk.

Milking is done every morning and evening. After milking, the milk is chilled, bottled and delivered straight to you doorstep.

Glass bottles are not amenable to any kind of reaction with the milk which the other material might be. Therefore, Magic Dairy does not use plastic or metal containers or even tetra-packs for milk packaging. It only uses glass bottles.

Magic Dairy milk is not pasteurised since the aim is to deliver to your doorstep in its purest and raw form. Customers are advised to boil the milk and then deep freeze it at their own.

The process of pasteurisation is a process of giving shock heat treatment to the milk with the objective of killing the bacteria to improve the shelf life of the milk. It does not do any good to the milk quality or nourishment. This can also be achieved by gradual boiling at home, which is much better than high temperature boiling of milk.

You will get semi-liquid, runny dahi from Magic Dairy brand of milk simply because it does not use any skimmed milk powder which solidifies milk.

Yellowness in cow milk is due to the presence of carotenoid. The actual presence of this compound in the milk varies by breed, fodder quality and a number of other factors. Even Magic Dairy milk will have a tinge yellow shade on cream layer after boiling.

It is the buffalo milk which most of the branded packaged milk products use. This milk produces thicker malai due to a conventional 6 percent fat component. Cow milk, on the other hand, has a maximum of 4.5 percent fat component in its natural state.

We do not have any Refund Policy, we do follow No Question Asked Return and Exchange Policy for which you need to register your complaints within 3 hours of Delivery on our app or website.

We do not have any Refund Policy, we do follow No Question Asked Return and Exchange Policy for which you need to register your complaints within 3 hours of Delivery on our app or website.

We do not have any Refund Policy, we do follow No Question Asked Return and Exchange Policy for which you need to register your complaints within 3 hours of Delivery on our app or website.

We do not have any Refund Policy, we do follow No Question Asked Return and Exchange Policy for which you need to register your complaints within 3 hours of Delivery on our app or website.

We do not have any Refund Policy, we do follow No Question Asked Return and Exchange Policy for which you need to register your complaints within 3 hours of Delivery on our app or website.

Magic Dairy believes in the nutritional value of milk and we believe Cow’s Milk is the best on terms of Nutrition and Health Benefits. Hence forth we deliver whole some farm fresh Cow’s Milk to your doorstep within 6 hours of milking the cow.

The shelf life of the milk is similar to all other milk, but the milk has to boil within 90 mins from the time of Delivery.

There is strict return policy of empty glass bottles. The customers have to 100% returned the bottle to the company. If any breakage happens then the company will charge as per the norms.

Yes, Magic Dairy’s farm fresh Cow’s Milk can be used to make fresh and tastier butter than other milk brands in the market.

Yes, Magic Dairy’s farm fresh Cow’s Milk tastes great with coffee and other shakes flavors.

Yes, Since Magic Dairy’s farm fresh Cow’s Milk is non-pasteurized, it needs to be boil within 90 mins of delivery.

Globally Cow’s Milk is considered as best alternative for people who has lactose intolerant to milk as it is Low on Fat and Easy to digest. Similarly other products are coming directly from farm to your doorstep so there will be no chances of any illness due to product quality.

Yes you can store the milk for few days but Since Magic Dairy’s farm fresh Cow Milk is non- pasteurized so needs to be boil within 90 mins after delivery and then store in the refrigerator.

To register your complaints you can drop your message on Magic Dairy app/ website or our Customer care.

At Magic Dairy we deliver between 6am - 8am, 365 days. You can update your orders till Mid night before 12pm.

We provide the farm fresh product which comes directly to your door step.

Holstein Friesians are a breed of dairy cattle originating from the Dutch provinces of North Holland and Friesland, and Schleswig-Holstein in Northern Germany and Jutland. They are known as the world's highest-production dairy animals.

Magic Dairy delivers product in between 6am to 8am at your door step.

Yes, you can cancel your order at any time before 12pm a day prior to your order via app.

3.5% - 4.5% fat

We use surplus milk to make bi products of milk like Panner, Curd and Ghee

You can check your bills and payments on the app any time. Your monthly invoice will be sent to your registered email id.

Spontaneous and Timely Delivery can only complete in Early Morning

Boiling and Chilling of milk is also a form of pasteurizing the milk

It’s a completely handled by back end integrated software and app

Magic dairy’s Farm Fresh Cow’s milk has 3.5%-4.5% fat content which is lower as compared to other milk brands as they use additives and preservatives

At Magic Dairy we believe in healthy lifestyle and green environment, as plastic causes cancer and are non-bio degradable in nature. And as we know Glass bottle helps us to preserve the freshness of the milk

We Serve the fresh milk directly from our own farm to your doorsteps within 6 hours of milking the cow at 6 degree in glass bottle.

Yes! You do get free sample, subject to Scheme and availability